Message: ticket.reject

Closes a Ticket and marks it as rejected. It also updates its closedAt property.

Schema

Body

No fields

Response Type

string

Relevant Rule Hooks

This rule hook runs every time a ticket receives a reject message.

• OnTicketRejected

Example: Reject a Ticket

Reject a Ticket

**Request**

```json [{ "type": "reject" }] ```

**Response** ``` HTTP/1.1 200 OK --- { "paths": [ "resources/actors/custom/ticket/0199aa1f-b91a-73e4-815f-44e9cd8cc11f", "resources/actors/custom/ticket/return/RE100014", "resources/actors/custom/ticket/return/return3" ], "data": { "reject": "OK" } } ```