OnTicketCommands

This hook runs after commands have been applied to a Ticket Actor from the create or applyCommands message. Commands returned from rules does not trigger the hook again.

Type

{
  hook: 'OnTicketCommands'
  before: Ticket // The ticket before the commands were applied
  ticket: Ticket // The ticket after the commands were applied
}

Effects

`effects.common.sendMessage`

Sends a message to another actor after the ticket has been saved. Responses from the target actor is ignored.

`effects.common.scheduleJob`

Schedules a job

`effects.common.sendEmail`

Queues an email for delivery through the Sendings system

`effects.common.validationError`

Aborts the creation/update of the ticket and returns the error to the caller.

`effects.ticket.command.*`

Applies a command to the actor. Replace `*` with the type of [command](/resources/actors/custom/ticket/commands/) you want to apply.